Welcome to the acdeals.lk website (the “Site”) operated by PLUGINS. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

Data Collection

We collect various types of personal data, including but not limited to:

  • Identity Data: Name, gender, date of birth, and profile picture.
  • Contact Data: Billing address, delivery address, email address, and phone numbers.
  • Biometric Data: Voice files and facial features if you use voice search or facial recognition features.
  • Billing Information: Bank account details, credit card information, and payment records.
  • Transaction Data: Orders, payments, user clicks, and services related to you.
  • Technical Data: IP address, login data, browser type, device information, IMEI, MAC address, and cookies.
  • Profile Data: Username, password, account settings, and survey responses.
  • Usage Data: Site usage, search history, and time spent on the Site.
  • Location Data: Captured through photos or videos uploaded to the Site.
  • Marketing Data: Preferences in receiving marketing information and communication preferences.

Usage of Data

We use the collected data for:

  • Order Processing: To process, deliver, and update you on product orders.
  • Customer Service: To respond to your queries, feedback, and disputes.
  • Marketing and Advertising: To provide you with information about our products and services.
  • Legal and Operational Purposes: To detect fraud, comply with legal obligations, and secure your data.
  • Analytics and Development: To improve user experience, site layout, and service offerings.

Data Sharing

We may share your data with:

  • Third-party Service Providers: Logistics partners, payment processors, and IT service providers.
  • Affiliates: For business analytics and service enhancements.
  • Law Enforcement: Where required by law or to protect our legal interests.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can adjust your browser settings to decline cookies; however, this may limit certain functionalities on the Site.

Data Security

We implement robust security measures, including encrypted servers and firewalls, to protect your personal information. While no system is completely secure, we strive to follow industry best practices.

Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal data we hold.
  • Rectify Your Data: Correct any inaccuracies.
  • Delete Your Data: Request deletion of your personal information.
  • Opt-Out of Marketing: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us via email at support@acdeals.lk.

Minors

We do not knowingly collect data from individuals under 18. By using the Site, you confirm that you are above 18.

Policy Updates

We may update this Privacy Policy from time to time. We encourage you to review it periodically.

For questions or concerns, please contact us at sales@acdeals.lk.